Refund policy
At TIPWONDER.COM, customer satisfaction is important to us. If you are not satisfied with your purchase, we offer returns and refunds under the conditions outlined below.
Return Eligibility:
Returns are accepted within 7 days of delivery if the item is damaged, defective, or incorrect. Items must be unused and in their original condition.
How to Request a Return or Refund:
Please contact our support team with your order number and clear photos or videos showing the issue. Our team will review your request and provide further instructions if approved.
Refund Process:
Approved refunds will be issued back to the original payment method. Processing times may vary depending on your payment provider.
Non-Returnable Items:
Items damaged due to misuse, normal wear and tear, or customer error are not eligible for a refund.
We reserve the right to refuse returns or refunds that do not meet these conditions.