FAQ
Below are answers to the most frequently asked questions to help you shop with confidence.
1. What type of products do you sell?
TipWonder.com specializes in perfume accessories and fragrance devices, including refillable perfume bottles, portable atomizers, home diffusers, car aroma devices, essential oil tools, and scent-based accessories.
2. Do you offer worldwide shipping?
Yes. We ship to most countries. Shipping availability and delivery time will be displayed during checkout based on your location.
3. How long does delivery take?
Delivery times vary by country. Once your order is processed, you will receive a tracking number and updates until the package arrives.
4. What is your return policy?
Items can be returned within your preferred timeframe (for example, 7–14 days after delivery) if they arrive damaged or defective.
Customers must provide proof (images or video) when submitting a return request.
5. Are your products leak-proof?
Yes. Our refillable perfume bottles, mini atomizers, and diffusers are designed with secure, leak-proof mechanisms to ensure safe usage during travel, daily activities, or storage.
6. Do your products come with perfume included?
Most products are accessories only and do not contain perfume, unless clearly stated in the product description.
7. How do I contact customer support?
You can reach us anytime through our Contact Form on the Contact Page.
Our support team will reply as soon as possible.
8. What payment methods do you accept?
We accept major credit/debit cards and other secure payment options available during checkout.
9. Can I modify or cancel my order?
Orders can be modified or canceled before they are processed.
Once shipped, they can no longer be changed. Please contact us immediately using the Contact Form if you need help.
10. What if my package is delayed or lost?
If your package is delayed, we encourage you to check the tracking link provided.
If the tracking shows no movement for an extended period, our customer support team will assist you with the next steps.